| 1. Recommendations before you begin |
We recommend you purchase a video card that already has dual monitor support built in.
This will alleviate the technical problems installing a second video card. Check the following references:
Low-End Priced approximately $100+ for 2 monitor support: http://www.matrox.com/mga/products/home.cfm
High-End Priced approximately $500+ for 4 monitor support: http://www.appian.com/products |
| 2. Supported Video Adapter Chip Sets |
You can use any combination of the following supported PCI-based video adapters with multiple monitors. Only video adapters that are based on the following chip sets work as primary and secondary video adapters.
Note that only the PCI adapters that are listed below are supported as the primary adapter. However, other PCI adapters may work even though they are not supported, but you must use the specified driver.
The following drivers are supported by Microsoft and are included on the Windows 98 CD-ROM:
- ATI 3D Xpression+ PC2TV
- ATI 3D Xpression+
- ATI 3D Xpression
- ATI All-In-Wonder Pro
- ATI All-In-Wonder
- ATI Graphics Pro Turbo PCI
- ATI Graphics Xpression
- ATI Mach 64 GX (GX, GXD, VT) Atim64.drv
- ATI Rage I, II, & II+ Ati_m64.drv
- ATI Rage Pro (AGP & PCI) Atir3.drv
- ATI WinTurbo
- ATI Xpert@Play, 4 & 8 MB
- ATI Xpert@Work, 4 & 8 MB
- California Graphics V2/DX
- Cirrus 5436CIRRUSMM.drv
- Cirrus 5446CIRRUSMM.drv
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- Cirrus Alpine
- Compaq Armada S3mm.drv
- Diamond Stealth 3D 2000 Pro
- Diamond Stealth 3D 2000
- Diamond Stealth 3D 3000
- Diamond Stealth 64 Video 2001
- ET6000ET6000.drv
- Hercules Dynamite 128/Video
- Hercules Terminator 64/Video
- Jaton Video - 57P
- Miro Crystal VR4000
- Miro TwinHead 22SD
- Number Nine 9FX Reality 332 (S3 Virge)
- Number Nine 9FX Reality 332
- Number Nine 9FX Reality 334 (S3 Virge GX/2)
- Number Nine 9FX Reality 772 (S3 Virge VX)
| S3 765 (Trio64V+) S3mm.drv (NOTE: Only certain updates work. These are the 40, 42, 43, 44, 52, 53, and 54 updates. If the adapter uses one of these updates, Windows 98 will recognize the video adapter as a Trio 64V+, provided the Microsoft driver is used. If the adapter does not use one of these updates, it is recognized as a Trio 32/64. Some OEM drivers can use any update. Be sure to note carefully which Microsoft driver Windows 98 selects when you use this adapter.)
- S3 Trio64V2(DX/GX)S3MM.drv
- S3 ViRGE S3V.drv
- STB Lightspeed 128
- STB MVP 64
- STB MVP/64 3D
- STB MVP/64
- STB Nitro 3D
- STB Nitro 64V
- STB Powergraph 3D
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- STB PowerGraph 64V+
- STB Velocity 3D
- STB WorkStation (2 & 4 output)
- Trident 9685/9680/9682/9385/9382/9385 Trid_pci.drv
- Videologic GraphicsStar 410
- ViRGE (325)
- ViRGE DX (385)
- ViRGE GX (385))
- ViRGE VX (988)
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| 3. Dual Monitor Support for Windows 2000 |
- Before You Set Up Multiple Monitors check the Windows 2000 Hardware Compatibility List (HCL) to ensure that your display adapters are compatible. For a list of display adapters that may work with multiple monitors see the HCL.txt file in the Support folder on the Windows 2000 CD-ROM. Note that versions of the HCL that are currently available from http://www.microsoft.com/hcl do not specify if an adapter is compatible with multiple monitors.
- NOTE: Windows 2000 supports a maximum of 10 adapters.
Perform the following steps to configure your dual monitor
- Turn on your computer and log on to Windows 2000.
- Click Start, point to Settings, click Control Panel, and then double-click Display.
- On the Settings tab, confirm that your display adapter is listed correctly.
NOTE: If your display adapter is listed as VGA, you cannot configure you computer for multiple monitors. Contact the manufacturer of your display adapter to see if you can obtain a Windows 2000 driver.
- Make sure that the color depth is set to at least 256 colors (16 BPP is recommended).
- Shut down the computer.
- Before you insert your secondary display adapter, confirm that it has VGA-disabled selected. (This is done with either a jumper or a small dip switch located on the secondary display adapter. If you cannot locate a jumper or switch, then consult the manufacturer's documentation or contact the manufacturer for more information.)
- Insert your secondary display adapter into an available PCI slot and connect a second monitor to the secondary display adapter.
- Turn on both the monitors, start the computer, and allow the computer to start into Windows 2000. You should see the computer post on the primary video card.
- When you log on, Windows 2000 detects your new display adapter and installs the appropriate driver for your display adapter and monitor if your monitor is Plug and Play.
- Right-click a blank portion of your desktop, and then click Properties.
- On the Settings tab two monitor icons are displayed. Click the new monitor, and then click Extend my Windows desktop onto this monitor.
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| 4. Troubleshooting |
You set up a secondary adapter on the computer, but the adapter is not detected when you restart the computer.
You chose a non-supported secondary adapter, or one that requires third-party drivers.
You set up the computer with a secondary adapter and when you restart the computer, the Startup screen is displayed on the primary monitor and your desktop is displayed on the secondary monitor.
VGA is not disabled on the secondary display adapter, a compatibility issue exists between the two display adapters, or a resource conflict exists between the secondary adapter and another hardware device in your computer.
The display is showing only on the primary monitor when you restart your computer.
Make sure the Extend my Windows desktop into this monitor check box is selected for each monitor. If two monitor icons are not displayed on the Settings tab, you have selected a non-supported secondary display adapter or the primary and secondary adapter combination you have chosen is incompatible. In Device Manager check to see if any display adapters have an exclamation point in a yellow box displayed next to them (this indicates a problem with the device).
You have screen redraw problems on one monitor, but not another.
There are several issues with display corruption because of old BIOS revisions, especially with newer computers. If you experience these types of problems, contact your motherboard manufacturer and obtain updated BIOS. After you upgrade from Windows 98 or Windows 98 Second Edition, your multiple monitor setup is lost. For more information, refer to the following Microsoft Knowledge Base article:Q197259 Upgrading from Windows 98 Does Not Retain Multiple Monitors You experience problems getting multiple monitors to work with your onboard video adapter.
Try using a supported secondary display adapter that supports the option to disable VGA (for example, Matrox Millennium, Imagine 128, Imagine 128v2, Revolution32, or Revolution4). Check with the video card manufacturer to see if they support using their video card in a multiple-monitor Setup with Windows 2000.
Your multiple monitor Setup works with Windows 98, but not with Windows 2000.
Windows 2000 requires that the video card that is unable to disable VGA to be the adapter that posts the system. Windows 98 does not require this.
How to determine which monitor is being used with each display adapter.
On the Settings tab in display properties, click Identify to identify each monitor with a number on the screen.
How to view a DVD movie title on secondary monitors.
You must view DVD movie titles on the primary monitor. |
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| 5. Technical Support Useful Links |
Naturally, your Internet connectivity is paramount to your successful continuous connection to our servers. As we have highlighted in the System Requirements section of this site, your experience will be greatly enhanced with a higher/faster level of connectivity. Here are some tools that can help you to evaluate your individual connectivity speed, as well as the route from you computer to our servers.
Is it just your imagination, or is your Internet connection slow today? These sites will help you discover your true connection to the Internet by sending you a file and seeing how long it takes to receive that data. If you have a high-speed connection but Internet traffic is bad, you may find you're connection is no better than a modem.
CNET BANDWIDTH TEST
DSL BANDWIDTH TEST
Here is a 'must-have' utility. Pingplotter continuously runs a trace of the route between your PC and our servers and keeps a record of your connection. Configure this application to monitor QUOTE.TRADEPORTAL.COM and if any problems occur with your connection, you can easily review your connection history and determine where the problem exists.
http://www.pingplotter.com | | | |